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Senior Client Manager
This a Full Remote job, the offer is available from: Illinois (USA)
Company Description
R26_0009297
The Sales function is a core driver of growth at NIQ Brandbank, responsible for acquiring new customers, expanding existing partnerships, and maximizing revenue across Brandbank and/or Etilize solutions.
The Sales team is a key, customer‑facing organization focused on building strong commercial relationships, understanding customer needs, and positioning our solutions to deliver measurable business value.
This is a commission-based selling role that offers a base compensation in addition to a sales-based incentive tied to annual revenue generation vs. target.
This is a remote position for anyone currently living in the Unites States.
Job Description
Manage a portfolio of SMB and enterprise manufactures, retailers, and distributors, both clients and prospects. Grow existing business to meet quotas and optimize customer engagement. Onboard new clients to meet quotas while ensuring division’s NPS score goals are met or exceeded. Own the end‑to‑end sales cycle—from prospecting through negotiation and closing, while driving revenue growth and ensuring customer value alignment.
Role Responsibilities
- Own revenue outcomes for assigned accounts and prospects including new business, upsell, and cross‑sell opportunities.
- Conduct strategic business reviews and sales presentations; align with customer goals, solutions, and commercial timelines.
- Lead the full sales cycle, including discovery, requirements gathering, product demos, proposal development, and contract negotiation.
- Partner with CSMs and technical teams to ensure smooth handover and rapid time‑to‑value after deal closure.
- Ensure continued client satisfaction as measured by NPS scores and revenue growth.
- Maintain accurate sales forecasting, pipeline hygiene, and activity reporting within Salesforce.
- Identify risks or non-renewal signals early and collaborate with CSM’s, Product, and Management to protect revenue.
- Stay informed on product updates, taxonomy improvements, and automation initiatives to strengthen sales positioning. Be able to present and sell entire division portfolio
- Be a company evangelist and able to present high-level company solutions and goals Manage escalations professionally and deliver clear, executive‑ready communication as required.
Qualifications
- Ability to listen to and interpret client requirements and translate to solutions.
- Minimum 5 years of B2B sales or commercial account management experience.
- Solid understanding of ecommerce and how content enables ecommerce.
- Consistent achievement of sales KPIs, including quota attainment and pipeline performance.
- Experience in working with a diverse global team.
- Proven ability to develop scalable approaches client requirement.
- Demonstrated YoY revenue growth and positive customer sentiment trends.
- Bachelor’s degree or equivalent experience.
- Experience with Salesforce (CRMs), MS Office tools, client search tools (Zoom, Sales Navigator).
Other
May require out‑of‑hours work and travel. Professional, ethical, and health & safety standards apply. Career advancement is business‑justified, not tenure‑based.
Additional Information
This role has a market-competitive salary with an anticipated base compensation of the following range: $62 500 - $100,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.
- Comprehensive healthcare plan (medical, Rx, dental, and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
