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Senior Visual Merchandiser

May 5, 2026

Welcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Your New Role…Oxford Street is about to become home to a flagship shop that redefines the retail experience. Our official Harry Potter Shop will blend iconic storytelling with world-class retail standards, creating a destination that delights fans and sets a benchmark for immersive shopping. Harry Potter Shop Oxford Street sits alongside world-class attractions and retail experiences including Warner Bros Studio Tour London, Warner Bros Studio Tour Tokyo, Harry Potter Shop King’s Cross, and Flagship stores in New York, Chicago and Harajuku.As Senior Visual Merchandiser, you will shape and lead the visual direction of the store, bringing together commercial insight, creativity and customer focus to maximise sales. You will guide and develop a visual team, ensure brand standards are consistently delivered, and partner closely with Retail and Visual leadership to drive performance across key trading locations.This is a hands‑on supervisory role with visibility across the wider business, offering the opportunity to influence strategy, coach talent and deliver high‑impact visual execution in a fast‑paced retail environment.Your Role Accountabilities…Lead, coach and develop the Visual Merchandising team through regular feedback, 1:1s and on‑floor guidance, ensuring strong visual standards and team engagement.Deliver high‑quality visual merchandising across the store, ensuring all graphics, equipment and POS are implemented in line with brand guidelines.Partner with the Area Visual Manager and wider Retail teams to plan and deliver visual strategies that maximise sales and commercial performance.Prioritise and delegate workload effectively to meet operational needs, key trading priorities and visual deadlines.Maintain strong commercial awareness, using sales reports and store insights to adapt layouts and visual activity to exceed targets.Support training and capability building across the store team, building awareness of visual and promotional standards.Act as a point of escalation for visual merchandising queries, providing solutions and practical problem‑solving.Oversee presentation, housekeeping and minor maintenance standards to ensure a safe, customer‑ready environment.Contribute to store planning, operational meetings and wider visual activity across the business as required.Ensure compliance with all health & safety procedures, stock control requirements and loss‑prevention practices.Qualifications & Experience…Proven experience in visual merchandising at senior or supervisory level, with a strong eye for detail.Demonstrated ability to lead, motivate and develop teams in a retail environment.Creative and commercially minded, with a clear understanding of brand guidelines and customer impact.Confident communicator, able to work effectively with store management, peers and customers.Proactive in identifying opportunities to improve sales, standards and ways of working.Comfortable working independently, while collaborating as part of a wider retail and visual team.Flexible approach to working patterns, including multi‑site support, evenings, weekends and overnight installs when required.Proficient PC skills and confidence using reporting or planning tools.Working Pattern…Because of the adaptive nature of this role, flexibility is required to suit the needs of the business, with the position primarily based at our Oxford Street store and regular support required at our Kings Cross location.Roles within the retail team may include, interacting with customers and replenishing our shelves. On occasion, all members of the team will need to work across all these functions at different times.Participate in cover of the retail stores as necessary including weekend, bank holiday, school holiday and late evening/ cover in rotation with other team members. Overnights will also be required for new season/range turnaround and window installs.#T&ROnsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.How We Get Things Done…This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.Championing Inclusion at WBDWarner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. Salary: GBP 35000 - 45000 per year Experience: 2 years required

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...