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Commercial Lead

May 12, 2026

<h1>Commercial Lead – UK & Ireland | Diversey</h1>Diversey, a Solenis Company, is a global leader in cleaning and hygiene solutions. We partner with major B2B customers across multiple sectors, delivering innovative technologies and exceptional service. We are now seeking a Commercial Lead to drive commercial performance, strengthen customer partnerships, and lead a high‑performing national accounts team.Remote (UK/Ireland) with extensive travelDiversey UK & Ireland is seeking an experienced Commercial Lead to define and deliver the Sales & Service growth strategy across the region. This senior leadership role carries full accountability for profitable growth, customer retention, commercial excellence and the performance of a multi‑layer commercial organisation.If you are a proven commercial leader who thrives in a fast‑paced, data‑driven environment, this role offers the opportunity to make a significant impact.<div></div><h2>About the Role</h2><h3>Sales & Service Strategy</h3><ul><li>Own and execute the UK&I commercial plan to deliver revenue, margin and profitable growth.</li><li>Embed a disciplined operating model across Sales and Service, ensuring resources align to customer value and growth priorities.</li><li>Set direction and performance expectations for Heads of Department, ensuring coordinated execution across regions.</li></ul><h3>Retention, Churn Reduction & Loss Prevention</h3><ul><li>Lead a structured approach to protecting the customer base and minimising churn.</li><li>Strengthen governance around contract renewals, service delivery and customer engagement.</li><li>Drive consistent account planning and QBR cadence to identify and mitigate risk early.</li></ul><h3>Profitable Growth & Price Execution</h3><ul><li>Own annual price increase delivery, including segmentation, negotiation strategy and realisation tracking.</li><li>Improve margin through value selling, portfolio optimisation and disciplined commercial decision‑making.</li><li>Maintain strong forecasting and commercial governance.</li></ul><h3>New Business & Market Leadership</h3><ul><li>Ensure the BDM organisation builds and converts a high‑quality pipeline.</li><li>Maintain strong external presence and industry engagement.</li><li>Build sector‑focused growth plans informed by customer needs and competitor insight.</li></ul><h3>Leadership & Culture</h3><ul><li>Lead, coach and develop multi‑layer teams across Sales, Service, Inside Sales, National Accounts, Regional Teams and Demand Planning.</li><li>Build a culture of accountability, collaboration and high performance.</li><li>Strengthen capability in value selling, negotiation and commercial discipline.</li></ul><h3>Commercial Excellence & Operating Rhythm</h3><ul><li>Drive data‑led performance management using CRM and internal systems.</li><li>Ensure high standards of pipeline management, forecasting and actionable reporting.</li><li>Collaborate cross‑functionally with Marketing, Supply Chain, Finance, Product/Innovation, HR and Operations.</li></ul><div></div><h2>What You Bring</h2><ul><li>Senior commercial leadership experience across Sales and/or Service organisations.</li><li>Strong track record in retention, growth, price execution and margin management.</li><li>Credible leadership presence with customers; able to influence at executive and operational levels.</li><li>Comfortable operating in a metric‑driven environment (CRM, forecasting, performance cadence).</li><li>Experience in hygiene, chemicals, solutions‑led B2B or distributor‑led markets.</li><li>Exposure to tendering processes in regulated sectors and building compliant, commercially robust submissions.</li></ul><div></div><h2>Travel</h2>Remote‑based role with extensive travel across the UK & Ireland, plus occasional European meetings.At Diversey, a Solenis Company We are relentlessly pursuing our purpose to go beyond clean to take care of what’s precious. In today’s world of increasing resource scarcity - including water, energy, materials, and labour - we need to achieve more with less for the well-being of today’s generations and for future generations. We stand behind every committed leader and employee of our customers, across all levels of the organisation. We stand with the buyer, the chef, the building service contractor, the food processing manager, the nurse, the doctor, dairy processor, the hotel cleaner, head teacher, the store manager and many more who understand that hygiene and infection prevention are imperative to their business, their customers, their reputation, and the environment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...