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Business Analyst - Fully Remote
ABOUT NAVILENS At NaviLens, we are transforming accessibility through cutting-edge technology that empowers everyone—especially blind and low-vision individuals—to independently navigate and interact with the world. Our solution is already deployed across major brands and public spaces globally, driving real social impact. We are looking for a Junior Sales professional with an analytical mindset, passion for technology, and motivation to contribute to a mission-driven organization.
PURPOSE OF THE ROLE To optimize lead qualification and sales funnel management using automation, data analysis, and scalable enablement practices. This role will focus on uncovering value in long-tail opportunities and accelerating internal sales processes for improved prospecting, outreach, and workflows.
KEY RESPONSIBILITIES • Sales Funnel Deep-Dive, Opportunity Review and Closing long-tail opportunities - Own the client relationship lifecycle for long-tail opportunities within the funnel—from initial contact to follow-up and deal closure.
- Conduct periodic reviews of the CRM and sales funnel to identify low-touch or long-neglected opportunities.
- Use automation tools (e.g. AI-based workflows, RPA bots) to classify, qualify, or discard opportunities efficiently.
- Flag viable small or dormant leads to Account Managers with actionable insights.
- Be responsible for handling and closing mid- and small-size opportunities that fall outside the scope or priorities of Account Managers.
- These opportunities should ideally be closed with no direct interaction once e-commerce tools are in place, or with minimal follow-ups or meetings.
- Database & Outreach Strategy - Analyze NaviLens’ historical database of email contacts and organizations that have expressed interest in accessibility.
- Categorize contacts by potential type (client, influencer, prospect, non-relevant).
- Design outreach strategies—automated or assisted—tailored to each segment to assess true potential.
- Propose scalable communication flows (e.g. email sequences, surveys, engagement scoring).
- Sales Tools & Process Support - Assist Account Managers and Direct Sales Manager with sales acceleration tasks (e.g. document creation, proposal templating, competitive intel gathering).
- Share tools, templates, and automation strategies that enhance team-wide sales productivity.
- Help maintain a knowledge base of sales best practices, templates, and automations—but not lead or own the opportunities in the CRM.
- Process Improvement & Scalability - Collaborate with sales leadership to identify repetitive tasks that can be automated or simplified.
- Help prototype and test new tools or scripts to increase outreach efficiency and accuracy.
- Support continuous improvement in funnel conversion, particularly in early stages (lead capture to qualification).
REQUIREMENTS • Education Bachelor’s degree in Business, Marketing, Data Analytics, Engineering, or related field (or equivalent practical experience).
- Experience 1–2 years in sales support, business development, CRM operations, or marketing automation. Comfortable working with CRM platforms (e.g., HubSpot, Salesforce), spreadsheets, email tools, and workflow automation tools.
- Skills Strong analytical and data interpretation skills. Process-oriented and eager to experiment with AI and automation. Excellent communication and organizational abilities. Fluent in Spanish and English (mandatory). BONUS ATTRIBUTES Experience with RPA tools, email marketing platforms, or sales enablement software.
Background in tech or accessibility-related industries. Creative problem-solver with a proactive and curious mindset. Passion for social impact and inclusive technologies.
WHAT WE OFFER • The opportunity to contribute to a high-impact, mission-driven technology team.
- Career growth in sales operations, automation, and international business.
- A flexible work environment.
- A supportive and globally minded team.
- A chance to make a real difference in accessibility and inclusion worldwide.
