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Spa Attendant
Buscamos: El trabajo de Spa Attendant se ejecuta satisfactoriamente cuando: Garantiza el buen funcionamiento del Spa comprobando el estado de los equipos y productos, así como de la limpieza de las áreas y zonas comunes del spa. Asiste a los terapeutas en caso de necesitar ayuda en el montaje de cabina para los tratamientos. Se promueve la comunicación con todos los departamentos en cuanto a los asuntos que puedan afectar de algún modo a los huéspedes y a la operativa del hotel.
Garantiza que se sigue la política de ahorro de energía y material y se reciclan los residuos generados.
Las responsabilidades habituales del puesto son: Reponer puntualmente todos los artículos necesarios en el spa. Prestar servicio con prontitud, cortesía y precisión, solicitar, recoger existencias y suministros del Spa. Garantizar la limpieza del spa y de la propia sala de tratamiento.
Gestionar todos los comentarios de los clientes, e informar de cualquier rotura, ayudar a los terapeutas a preparar los tratamientos o baños cuando sea necesario, garantizar la limpieza y el orden dentro del spa y en las zonas comunes.
Encontrarás: Facilidades operativas en el día a día como transporte al hotel, facilidades de alojamiento, comidas en el turno de trabajo, lavado de uniformes… Excelente ambiente de trabajo con un gran equipo unido y comprometido del que formar parte. Oportunidades de carrera y crecimiento a nivel interno e internacional. Estabilidad laboral y mentalidad abierta a nuevas ideas y formas de trabajo. Herramientas innovadoras para el desempeño de tus labores y las de tu equipo.
What we are looking for: The job of Spa Attendant is successfully executed when: Ensures the smooth running of the spa by checking the state of the equipment and products, as well as the cleanliness of the spa's common areas and zones. Assists the therapists in case they need help in setting up the cabin for treatments. Promotes communication with all departments regarding issues that may affect guests and hotel operations in any way.
Energy and material saving policy is followed and waste generated is recycled.
The usual responsibilities of the position are: replenish all necessary items in spa promptly. Greet the guest upon entering the spa in a kindly manner. Maintain the water in the spa areas. Provide service promptly, courteously, and accurately, request, collect stock and supplies in accordance with minimum stock levels, evaluate the operations and procedures, and suggest improvements to the Assistant Spa Director/Head Attendant.
Ensure the cleanliness of the spa and own treatment room. Ensure all equipment is well maintained and in safe condition, handle all guest complaints and record all guest comments, report any breakage, damage & loss to the Team Leaders, assist the Therapists/Practitioners to prepare for treatments or baths when needed ensuring cleanliness and tidiness within the spa and in communal areas.
What you will find: Day-to-day operational facilities such as transport to the hotel, accommodation facilities, meals on shift, washing of uniforms. Excellent working environment with a great, committed, and cohesive team to be part of and an. Career and growth opportunities internally and internationally. Job stability with opportunities for career and growth internally and internationally. Innovative tools to help you and your team perform their work.
Requisitos: La persona que buscamos debe tener las siguientes cualidades: Mentalidad abierta, estudios relacionados con la posición y ciudadanía europea. Alta orientación al cliente y a la consecución de resultados. Hablar español e inglés. Cualquier otro idioma se considera un plus. Conocimientos y experiencia en hoteles de primera categoría. Habilidad para trabajar en equipo y de forma autónoma.
Requirements The person we are looking for, must have the following qualities: Openminded, EU Citizenship & Studies suitable for the position is a must Focused on service and highly oriented to customer and results.
Speak
Spanish and English. Any other language is considered a plus. Knowledge and experience almost 2 years in 5-star hotels. Ability to work in a team and autonomously.
