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Credit Controller

May 5, 2026

Location: Poole Salary: c 30,500 Hours: 8am-5pm Mon-Fri (1 hour lunch) onsite only Benefits: 22 days, Pension on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events Aspire Jobs are delighted to be working with our client who are a well-established and fast paced family run business who are now looking for an additional member of staff to join their busy, hardworking team on a fixed term contract basis. They are looking for a Credit Controller to join their team. The successful candidate must have Credit Control experience. This role is office based in their modern offices in Poole, Dorset. Your role will be to effectively manage and control debts. Responsible for collecting invoices and ensuring that credit given to customers is monitored whilst providing excellent customer service. The company prides itself on their customer service and this is a key role within their Business. You will need to be proactive, analytical with excellent communication skills. You must be able to work under pressure, think clearly and act decisively and have good personal organisational skills. Although training will be provided, this candidate will need to be self-motivated and is able to hit the ground running. You will need to be a good listener, a problem solver as well a team player. The successful Credit Controller will: - <ul> <li>Have credit control experience </li> <li>Have customer service experience </li> <li>Be analytical, self-motived, driven and enthusiastic </li> <li>Have excellent communication skills verbal and written </li> <li>Be a highly proficient IT user, including excel, outlook and accounting software </li> <li>Have strong organisational and time management skills </li> <li>Be able to work under pressure with a high volume of workload </li> <li>Be a Team player. </li> </ul> Job duties for Credit Controller: - <ul> <li>Be the first point of contact for customer account queries </li> <li>Reconciliation, managing customer portals and integration </li> <li>Review new and existing accounts for creditworthiness, setting and suggesting appropriate terms and credit limits </li> <li>Effectively review, manage and collect customer accounts prioritising to maximise cash flow whilst minimising risk of exposure </li> <li>Resolve invoice and payment queries promptly and efficiently </li> <li>Produce and distribute customer statement of account </li> <li>Proactive management of new accounts and high value invoices </li> <li>Build effective relationships and rapport with customers and internal contacts </li> <li>Provide exceptional customer service </li> <li>Prepare month end consolidated invoices </li> </ul> #J-18808-Ljbffr Salary: GBP 30500 - 30500 per year Experience: 1 years required

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...