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Subject Matter Expert (SME) – Connected Devices (Hardware & Software) - Remote

May 9, 2026

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future* <o:p></o:p><o:p> </o:p>About Us:<o:p></o:p>Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.<o:p></o:p><o:p> </o:p>About Cognizant’s IoT Practice:<o:p></o:p>Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things—but with it, our modern connected products facilitate a unified way of life enjoyed by all.<o:p></o:p><o:p> </o:p>Role Summary<o:p></o:p>This role owns the end-to-end lifecycle of connected devices across multi-site retail, consumer goods, and food manufacturing environments. Responsibilities span hardware selection, energy metering, systems integration, commissioning, performance tuning, security hardening, and ongoing reliability operations.<o:p></o:p>You will serve as the technical authority for:<o:p></o:p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo2;tab-stops:list .5in;">POS and store devices<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo2;tab-stops:list .5in;">HVAC and refrigeration racks/case controllers<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo2;tab-stops:list .5in;">Networking (including SD-WAN)<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo2;tab-stops:list .5in;">Energy sub-metering and power quality<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l0 level1 lfo2;tab-stops:list .5in;">Production floor systems in packaging and dairy/bakery/ice cream plants<o:p></o:p></li></ul>The role emphasizes data-driven operations, secure connectivity, system integration, and telemetry, requiring strong collaboration, clear communication, and stakeholder influence to deliver measurable business outcomes such as:<o:p></o:p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="margin-bottom:0in;mso-list:l3 level1 lfo3;tab-stops:list .5in;">Energy savings<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l3 level1 lfo3;tab-stops:list .5in;">Equipment uptime<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l3 level1 lfo3;tab-stops:list .5in;">Food safety compliance<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l3 level1 lfo3;tab-stops:list .5in;">Reduced maintenance costs<o:p></o:p></li></ul><hr>Key Responsibilities<o:p></o:p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="margin-bottom:0in;mso-list:l4 level1 lfo4;tab-stops:list .5in;">Architecture & Design: Define site-level reference architectures, standardize device selections, and communicate complex technical concepts clearly to non-technical stakeholders.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l4 level1 lfo4;tab-stops:list .5in;">Implementation & Commissioning: Lead commissioning plans and supervise rollouts with adaptability and proactive problem-solving.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l4 level1 lfo4;tab-stops:list .5in;">Operations & Reliability: Drive root cause analysis and corrective actions to maintain high system reliability and customer satisfaction.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l4 level1 lfo4;tab-stops:list .5in;">Security & Compliance: Enforce security controls and compliance standards with integrity and risk awareness.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l4 level1 lfo4;tab-stops:list .5in;">Stakeholder Engagement: Collaborate with Store Ops, Facilities, and Manufacturing Engineering to align technical roadmaps with business priorities.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l4 level1 lfo4;tab-stops:list .5in;">Documentation & Training: Create clear documentation and deliver training tailored to end-user needs.<o:p></o:p></li></ul><hr>Essential Skills (Technical + Behavioral)<o:p></o:p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="margin-bottom:0in;mso-list:l2 level1 lfo5;tab-stops:list .5in;">Devices & Hardware: Expertise in energy meters, HVAC controllers, refrigeration systems, and industrial sensors.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l2 level1 lfo5;tab-stops:list .5in;">Systems Integration: Proven experience integrating diverse control systems and devices.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l2 level1 lfo5;tab-stops:list .5in;">Connectivity & Data Handling: Strong knowledge of device communication protocols and reliable data flow.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l2 level1 lfo5;tab-stops:list .5in;">Networking & Security: Network design and security best practices.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l2 level1 lfo5;tab-stops:list .5in;">Energy & Controls: Analytical skills for demand management and optimization.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l2 level1 lfo5;tab-stops:list .5in;">Food Manufacturing Expertise: Cold chain monitoring and compliance under regulatory standards.<o:p></o:p></li></ul><hr>Qualifications<o:p></o:p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">Bachelor’s/Master’s in Electrical Engineering, Mechanical Engineering, Industrial Automation, Instrumentation, or related discipline.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">10+ years in multi-site retail or food manufacturing environments delivering connected device and system integrations.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">3+ years leading commissioning and operations for HVAC, refrigeration, energy metering, and control systems.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">Proven leadership in architecture ownership and reliability improvement for production environments.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">Expertise in hardware selection and vendor partnerships.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">Working knowledge of cloud platforms.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">Ability to interpret electrical schematics, control diagrams, and energy data.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">Excellent communication skills combined with strong technical expertise.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;mso-list:l5 level1 lfo6;tab-stops:list .5in;">Remote role with 30–40%25 travel required.<o:p></o:p></li></ul><o:p> </o:p>Compensation: - $140,000 to $180,000 +/- and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Application will be accepted by 1/12/2026<o:p></o:p><o:p> </o:p>Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:<o:p></o:p>• Medical/Dental/Vision/Life Insurance<o:p></o:p>• Paid holidays plus Paid Time Off<o:p></o:p>• 401(k) plan and contributions<o:p></o:p>• Long-term/Short-term Disability<o:p></o:p>• Paid Parental Leave<o:p></o:p>• Employee Stock Purchase Plan<o:p></o:p><o:p> </o:p>#LI-CT1<o:p></o:p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...