Sr. Solutions Engineer - Mulesoft

<p></p> <p>AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.</p> <p>We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  </p> <p><strong>The Role</strong></p> <p>AXS is seeking a Sr. Solutions Engineer - Mulesoft to designs, build, deploy, and operate API-led integrations on Mule 4 using Anypoint Platform. They will delivers reusable, testable APIs, interfaces, and integration flows that support enterprise connectivity across business systems. They will partner with architects, engineers, and stakeholders to implement secure, observable, and scalable integrations, with strong emphasis on DataWeave transformations, API lifecycle management, CloudHub deployments, and automated testing with MUnit.</p> <p><strong>What Will You Do?</strong></p> <ul> <li>Design, build, test, deploy, and support Mule 4 APIs and integrations using Anypoint Studio and Anypoint Platform.</li> <li>Implement API-led connectivity patterns across System, Process, and Experience APIs with reuse and governance in mind.</li> <li>Develop DataWeave transformations for JSON, XML, CSV, and other payload formats.</li> <li>Configure and manage API deployments to CloudHub, including runtime properties, environment-specific configuration, and operational support.</li> <li>Apply API policies and security controls in Anypoint Platform, including authentication, rate limiting, and SLA enforcement.</li> <li>Author and maintain MUnit test suites, including mocks, spies, and coverage validation.</li> <li>Document API interfaces, contracts, error handling patterns, and reusable assets in alignment with enterprise standards.</li> <li>Partner with DevOps and engineering teams on CI/CD, environment promotion, observability, and performance tuning.</li> <li>Support deployed integrations in production by monitoring runtime health, troubleshooting issues, and participating in incident resolution as needed.</li> </ul> <p><strong>What Will You Bring?</strong></p> <ul> <li>Bachelor's Degree or equivalent experience required; degree in Computer Science, Information Systems, Engineering, or related technical field preferred.</li> <li>3-5 years in integration development, including hands-on experience with Mule 4, Anypoint Studio, and Anypoint Platform.</li> <li>Salesforce MuleSoft Developer certification required (or actively being pursued). Additional MuleSoft or Anypoint Platform certifications</li> <li>Experience designing, building, testing, and deploying REST-based APIs and integrations.</li> <li>Solid experience with DataWeave transformations and common integration data formats including JSON, XML, Paquet Avro and/or CSV.</li> <li>Working knowledge of API lifecycle practices, deployment to CloudHub, and production support considerations.</li> <li>Experience with MUnit testing, including mocks, spies, and coverage validation.</li> <li>Experience with API-led connectivity patterns, reusable interface design, and error contract documentation preferred.</li> <li>Experience with CI/CD pipelines, environment promotion strategies, and performance tuning preferred.</li> <li>Knowledge of Salesforce platforms and how they interact with MuleSoft preferred.</li> <li>Experience working with global, distributed teams across multiple time zones.</li> <li>Experience with key Anypoint Platform components such as API Manager, Runtime Manager, and Exchange preferred.</li> <li>Experience working with a broad range of connectors and integration protocols, such as HTTP/REST, SOAP, SFTP, databases, messaging, and Salesforce integrations, preferred.</li> <li>Experience working with real-time data ingestion patterns, using Kafka with data endpoints in SFMC and Data Cloud.Hands-on proficiency with Mule 4, Anypoint Studio, and core Anypoint Platform capabilities.</li> <li>Strong understanding of API lifecycle fundamentals, including design, development, deployment, and operations.</li> <li>Solid knowledge of RAML and/or OpenAPI Specification for API design.</li> <li>Strong DataWeave skills for transformation and expression development across JSON, XML, CSV, and related formats.</li> <li>Experience implementing robust error handling, variable management, and connector-based integration flows.</li> <li>Working knowledge of CloudHub deployment, runtime configuration, logging, and operational monitoring.</li> <li>Experience applying API policies and security controls, including authentication, rate limiting, and SLA management.</li> <li>Knowledge of API-led architecture patterns across System, Process, and Experience APIs.</li> <li>Experience authoring and executing MUnit tests, including mocks, spies, and coverage validation.</li> <li>Familiarity with CI/CD pipelines, source control, and environment promotion strategies for Mule applications.</li> <li>Strong technical documentation skills, including interface specifications, error contracts, and reusable asset documentation.</li> <li>Ability to collaborate effectively with architects, platform teams, and business stakeholders in distributed environments.</li> <li>Knowledge of Salesforce platforms and enterprise application integrations preferred.</li> <li>Experience with Agile tools such as Jira and GitHub or comparable DevOps platforms.</li> </ul> <p> </p> <p> </p> <p><em><span class="TextRun SCXW129143701 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW129143701 BCX0">At AXS, we are dedicated to building a diverse, </span><span class="NormalTextRun SCXW129143701 BCX0">inclusive</span><span class="NormalTextRun SCXW129143701 BCX0"> and authentic workplace, so if </span><span class="NormalTextRun SCXW129143701 BCX0">you’re</span><span class="NormalTextRun SCXW129143701 BCX0"> excited about this role but </span><span class="NormalTextRun SCXW129143701 BCX0">can't</span><span class="NormalTextRun SCXW129143701 BCX0"> "check every box</span><span class="NormalTextRun SCXW129143701 BCX0">" in</span><span class="NormalTextRun SCXW129143701 BCX0"> the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.</span></span><span class="EOP SCXW129143701 BCX0" data-ccp-props="{" 134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":200,"335559740":276}"=""> </span></em></p> <p> </p> <p><strong>Pay Scale: $140,000 – $166,500</strong></p> <p><strong><strong data-renderer-mark="true">Individual compensation is determined by skills, qualifications, experience, and market location.</strong></strong></p> <p><strong>Bonus: </strong>This position is eligible for a bonus under the current bonus plan requirements.</p> <p><strong>Benefits: Full-time: </strong>We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.</p> <p> </p> <p><strong><span data-olk-copy-source="MessageBody">*Employer does not offer work visa sponsorship for this position.</span></strong></p> <p> </p> <p><strong>What’s in it for You?</strong></p> <ul> <li><strong>Extraordinary People</strong> – we’re not kidding!</li> <li><strong>Meaningful Mission</strong>– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.</li> <li><strong>Development and Learning</strong> – Opportunities for learning and leveling up through training and education reimbursement.</li> <li><strong data-olk-copy-source="MessageBody">Community & Belonging </strong>–<strong data-olk-copy-source="MessageBody"> </strong>A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.</li> </ul> <p> </p> <p><strong> </strong></p> <p> </p> <p><strong>Curious about the typical interview process for this position? Here's what to expect:</strong></p> <ul> <li>Stage 1: 20-30 min virtual interview (Recruiter)</li> <li>Stage 2: 60-min virtual interview (hiring manager)</li> <li>Stage 3: 45-min virtual Team Lead interview</li> <li>Stage 4: 60-min virtual Peer Interview</li> <li>Stage 5: 45-min virtual Exec interview</li> </ul> <p><em>*This schedule may be subject to change.</em></p> <p> </p> <p><strong> </strong></p> <p><strong>More about AXS</strong><br><br></p> <p> </p> <p><u><a id="OWAf64366e4-af05-0b21-ad7a-bde3f3ffa339" class="OWAAutoLink" href="https://solutions.axs.com/" data-olk-copy-source="MailCompose">AXS</a></u>, a subsidiary of <u><a id="OWAcddfd1b0-99b0-13fb-97ee-6e3381533974" class="OWAAutoLink" href="https://www.aegworldwide.com/">AEG</a></u>, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. </p> <div>To learn more about our culture and values, visit: <u><a id="OWA8feefa20-0284-d217-ba58-2946e9e1346e" class="OWAAutoLink" href="https://solutions.axs.com/careers/">https://solutions.axs.com/careers/</a></u></div> <p> </p> <p> </p> <p><strong>More about AEG</strong></p> <p>For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.<br><br>Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.</p> <p>We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.</p> <p>AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.</p> <p> </p> <p> </p> <p><em><strong><span data-olk-copy-source="MessageBody">AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.</span></strong></em></p> <p> </p> <p></p> <p><strong> #LI-Remote</strong></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...