Senior Product Manager - Prepaid Cards

<p style="min-height:1.5em">Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 leading organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.</p><p style="min-height:1.5em">In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.</p><p style="min-height:1.5em">Our customers, who include researchers, marketers, HR teams, and nonprofits, rave about how fast and easy it is to use Tremendous. <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.g2.com/products/tremendous/reviews"><strong>Check out our ratings on G2</strong></a>.</p><p style="min-height:1.5em">Tremendous is profitable and growing without outside investors. Join us before our next offsite.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>About the role</strong></p><p style="min-height:1.5em">We’re looking for a Senior PM to join our new Prepaid Cards team. Prepaid cards are one of Tremendous's largest catalog categories, already processing millions of cards a year. We're expanding into new card types and new countries, and we need a PM to own it.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>You will</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Own prepaid cards end-to-end.</strong> You’ll be the sole PM for our prepaid cards product area, including our US program that already processes millions of digital and physical cards annually. You’ll own the full cardholder journey, including issuance at scale, fraud prevention, and lifecycle management, while also launching new programs and product offerings.</p></li><li><p style="min-height:1.5em"><strong>Work across technical systems and partners.</strong> This is a technical product that requires close collaboration with banks, card networks (e.g. Visa, Mastercard), processors, and wallet providers (e.g. Apple Pay, Google Pay), as well as internal stakeholders including senior leaders.</p></li><li><p style="min-height:1.5em"><strong>Manage our product roadmap.</strong> You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team.</p></li><li><p style="min-height:1.5em"><strong>Frame up problems.</strong> You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems.</p></li><li><p style="min-height:1.5em"><strong>Conduct research and analysis.</strong> In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis.</p></li><li><p style="min-height:1.5em"><strong>Work with designers and engineers to devise solutions.</strong> PMs set requirements and then work with designers and engineers to select appropriate solutions.</p></li><li><p style="min-height:1.5em"><strong>Collaborate without meetings.</strong> Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings.</p></li><li><p style="min-height:1.5em"><strong>Persuade with a light touch.</strong> Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process.</p></li><li><p style="min-height:1.5em"><strong>Report back on what’s working.</strong> Once we ship, you’ll be responsible for helping the team understand the impact of their work.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>You have</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">6+ years building and shipping web applications as a designer, engineer, or product manager at tech companies.</p></li><li><p style="min-height:1.5em">2+ years as a PM in startup environments (ideally growth-stage companies).</p></li><li><p style="min-height:1.5em">Experience with card products (prepaid, debit, credit, or similar).</p></li><li><p style="min-height:1.5em">Strong product intuition. You can look at a problem and see the right solution.</p></li><li><p style="min-height:1.5em">Strong design judgment and technical fluency. You hold your own with designers and engineers.</p></li><li><p style="min-height:1.5em">The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps.</p></li><li><p style="min-height:1.5em">Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders.</p></li><li><p style="min-height:1.5em">Comfortable making decisions without perfect information and moving work forward without being told to.</p></li><li><p style="min-height:1.5em">Genuine empathy for users and teammates. You want to understand their problems.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>What's cool about the role</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">You'll work at a company growing quickly yet sustainably. We’re profitable with plenty more opportunity ahead.</p></li><li><p style="min-height:1.5em">Competitive pay and benefits. For this role, base salary ranges from $225,000 to $300,000.</p></li><li><p style="min-height:1.5em">We're a remote company. Work from wherever you want in the Americas.</p></li><li><p style="min-height:1.5em">Smart people and a great culture. See our <a target="_blank" rel="noopener noreferrer nofollow" href="https://handbook.tremendous.com/"><strong>company handbook</strong></a>.</p></li></ul>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...