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Senior Manager, Learning Program Management

May 23, 2026

<div class="container-3Gm1a">Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. <h2>Position Overview</h2> The Sr. Manager, GTM Onboarding & Sales Academy is responsible for defining and leading UKG’s onboarding and early-tenure readiness strategy across the global Go-To-Market organization. This role oversees the vision, design, governance, and continuous evolution of onboarding programs and the UKG Way to Sell (Sales Academy), ensuring customer-facing teams ramp quickly, perform consistently, and deliver value with confidence. Operating at the intersection of Enablement, Sales, Pre-Sales, Revenue Operations, and Product, this leader translates business priorities, performance insights, and evolving GTM motions into scalable, role-based readiness experiences that accelerate productivity and improve business outcomes. This role serves as both a strategic architect and operational leader, responsible for modernizing how onboarding and sales readiness are delivered across UKG. The Sr. Manager establishes scalable frameworks, capability milestones, learning journeys, and reinforcement strategies aligned to how UKG sells, supports customers, and drives growth. Success in this role requires a balance of strategic thinking, innovation, operational excellence, analytics, stakeholder leadership, and modern enablement practices. This individual will lead high-impact, cross-functional initiatives that influence readiness, ramp performance, adoption of key sales behaviors, manager effectiveness, and long-term seller success across the organization. The role also provides leadership and direction to a small team supporting onboarding and Sales Academy initiatives, fostering a culture of innovation, collaboration, and continuous improvement. Key Responsibilities <ul> <li>Lead the strategy, design, and continuous evolution of UKG’s onboarding and Sales Academy programs, aligned to GTM priorities and the UKG Way to Sell.</li> <li>Build scalable, role-based onboarding and readiness experiences that accelerate time-to-productivity, capability development, and business performance across customer-facing teams.</li> <li>Establish and optimize onboarding frameworks, operating models, readiness milestones, and governance processes that support consistent execution at scale.</li> <li>Partner cross-functionally with Sales, Pre-Sales, Revenue Operations, Product, and Enablement teams to align onboarding strategies to business needs, sales motions, and performance outcomes.</li> <li>Define and measure success metrics tied to ramp, readiness, productivity, behavioral adoption, and retention, leveraging analytics and AI-enabled insights to continuously improve program effectiveness.</li> <li>Drive innovation in onboarding and enablement through modern learning strategies, scalable program design, and workflow-integrated learning experiences.</li> <li>Lead, coach, and develop a small onboarding and readiness team, driving alignment, collaboration, and execution excellence across programs and initiatives.</li> <li>Lead complex, high-visibility initiatives while influencing stakeholders and driving alignment across multiple teams and organizational priorities.</li> </ul> <h2>Required Skills and Experience</h2> <ul> <li>10+ years of experience in enablement, program leadership, sales readiness, onboarding, or related GTM functions.</li> <li>Proven experience building, scaling, or transforming onboarding, Sales Academy, or readiness programs tied to measurable business outcomes.</li> <li>Strong understanding of B2B SaaS sales organizations, customer-facing roles, and modern GTM motions.</li> <li>Experience leading large-scale, cross-functional initiatives with executive visibility and organizational impact.</li> <li>Demonstrated ability to translate business priorities and performance insights into scalable enablement strategies and execution plans.</li> <li>Strong analytical and business acumen, including experience defining KPIs, interpreting performance data, and driving continuous optimization.</li> <li>Experience leveraging enablement technologies, learning platforms, CRM insights, analytics tools, and AI-enabled workflows.</li> <li>Exceptional communication, stakeholder management, and influence skills across all organizational levels.</li> <li>Experience operating effectively in complex, matrixed environments with high levels of ambiguity and change.</li> </ul> Preferred: <ul> <li>Experience supporting global GTM organizations.</li> <li>Familiarity with value-based selling methodologies and modern sales frameworks.</li> <li>Experience leading onboarding transformation or enterprise Sales Academy initiatives.</li> <li>Experience integrating manager enablement and coaching strategies into onboarding ecosystems.</li> </ul> Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer    UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View <a style="background-color: #ffffff;" href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener">The EEO Know Your Rights poster</a>       UKG participates in E-Verify. View the E-Verify posters <a style="background-color: #ffffff;" href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" rel="noopener">here</a>.   It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email <a href="mailto:UKGCareers@ukg.com" rel="noopener">UKGCareers@ukg.com</a>.  The pay range for this position is $129000 to $186000. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at <a href="https://www.ukg.com/about-us/careers/benefits" rel="noreferrer noopener">https://www.ukg.com/about-us/careers/benefits</a> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...