Senior Manager - Digital Risk (Remote)

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We’re on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations.

United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Job overview and responsibilities

The Senior Manager, Digital Risk supports the Director of Digital Risk & Resiliency in executing the airline's cyber risk management program. This role is responsible for building up the risk management program, conducting enterprise-wide risk assessments, maintaining risk documentation, and tracking risk treatment activities across the digital enterprise. The Senior Manager partners with cross-functional teams to identify, analyze, and prioritize cyber risks while producing actionable insights for leadership decision-making. This position requires strong analytical skills, expertise in risk methodologies, and the ability to translate technical vulnerabilities into business-focused risk narratives.

  • Lead and mentor a team of risk analysts by setting clear goals, and providing coaching and feedback that strengthens the teams’ technical capabilities and enables professional growth
  • Develop and maintain the enterprise cyber risk register, risk and controls matrix, and risk treatment processes to ensure accurate documentation of risk ownership, mitigation strategies, and remediation tracking, while producing risk reports, dashboards, and metrics that provide leadership with actionable insights into the organization's cyber risk posture
  • Develop and conduct enterprise cyber risk assessments for the digital enterprise to identify, analyze, and prioritize cybersecurity risks and translate results into clear business impact and organizational actions
  • Lead organization-wide GRC initiatives in partnership with risk management, digital technology, operations and cybersecurity teams
  • Partner with business units during solutions onboarding to ensure adequate controls are in place and enabled
  • Drive continuous improvement of the cyber risk management program by establishing repeatable processes and leveraging automation and AI-enabled analytics to enhance risk identification, prioritization, and team effectiveness

Qualifications

What’s needed to succeed (Minimum Qualifications):


  • Bachelor's degree required
  • 5+ years of related experience, including managing a team at various levels of skill, experience, and education
  • Experience in building out a cybersecurity risk management program, with prior experience in the governance, risk and compliance (GRC) space within information security
  • Strong understanding of risk assessment methodologies including qualitative and quantitative risk analysis techniques
  • Experience maintaining enterprise risk registers and producing executive-level risk reports and dashboards
  • Proficiency in translating technical security findings into business risk language for non-technical stakeholders
  • Comfortable leading change management
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


What will help you propel from the pack (Preferred Qualifications):


  • Master's degree in Cybersecurity, Engineering, Public Policy, Information Technology, or related field experience
  • Certifications like CISA, CIPT, CRISC, CISSP, CISM
  • 7+ years of related experience
  • Experience with GRC/IRM platforms (e.g., ServiceNow GRC) for risk workflow automation and reporting
  • Familiarity with compliance frameworks including NIST CSF, ISO 27001/27002, SOC 2, PCI DSS, or TSA cybersecurity directives
  • Experience in aviation, transportation, or critical infrastructure industries


Posting End date: 4/25/2026


The base pay range for this role is $140,600.00 to $183,108.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...