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Senior Manager- Analytics & AI Driven Strategy

May 2, 2026

<p><strong>Job Purpose</strong><br>The Senior Manager – Analytics & AI Driven Strategy (FRMU) is responsible for leading advanced fraud analytics, AI driven insights, and automation initiatives to enhance proactive fraud detection across Issuing and Acquiring businesses. The role serves as the analytical backbone of FRMU by conducting deep dive analyses, optimizing fraud rules, improving detection models, and driving adoption of AI/Gen AI capabilities to strengthen the bank’s fraud risk posture.</p><p>The position further oversees MIS governance, regulatory reporting, dashboard development, and data stewardship to ensure timely, accurate, and secure information delivery. The incumbent is expected to lead automation, streamline processes, and collaborate with cross functional teams to provide strategic, data driven intelligence for decision making<br> </p><p><strong>Key Result Areas</strong></p><ol><li>Fraud Analytics, Rule Optimization & AI Driven Strategy<br>• Lead advanced analytics using SQL, SAS, Python, and AI/Gen AI techniques to detect emerging fraud patterns.<br>• Conduct in depth evaluations of VRM/FraudGuard rules; recommend enhancements to improve detection accuracy and reduce false positives.<br>• Develop analytical models, scenario analyses, and predictive approaches to strengthen fraud surveillance.<br>• Champion the integration of AI/Gen AI tools in fraud detection workflows.</li><li>Fraud Detection Performance Management<br>• Oversee productivity, SLA adherence, and performance analytics of fraud detection teams across Issuing and Acquiring.<br>• Conduct root cause and gap analysis to highlight inefficiencies and recommend actionable improvements.<br>• Develop performance dashboards and scorecards using Power BI and Excel.</li><li>Advanced MIS, Dashboards & Governance<br>• Ensure timely, accurate, and automated MIS for senior leadership, committees, regulators, and other stakeholders. <br>• Deliver comprehensive, data driven presentations with clear and structured analytical insights. <br>• Maintain high quality governance standards in data reporting and visualization.</li><li>Automation, Digitization & Data Engineering<br>• Lead automation of manual data processes through SQL scripts, macros, workflows, and BI tools.<br>• Maintain secure, scalable fraud databases and ensure data governance and integrity.<br>• Introduce AI/Gen AI automation capabilities to enhance efficiency, accuracy, and processing speed.</li><li>Stakeholder Management & Cross Functional Collaboration<br>• Collaborate with IT, Business, Product, Compliance, and Operations for fraud-related initiatives and system enhancements.<br>• Provide analytical support, project insights, and business cases to senior management.<br>• Support strategic planning, forecasting, and committee reporting through strong analytical and presentation capabilities.</li></ol><p> </p><p><strong>Knowledge, Skills and Experience</strong></p><ul><li>Bachelor’s/Master’s in Finance, Data Analytics, Computer Science, Information Systems, Business, or related fields. </li><li>Certifications in Data Analytics, SQL/SAS/Python, BI Tools, or Fraud Risk (preferred). </li><li>CFE certification is preferable.</li><li>7–10 years of progressive experience in Fraud Risk Management, Advanced Analytics, MIS, Data Engineering, or Risk Strategy.</li><li>Demonstrated experience leading analytics, automation, or MIS initiatives in a financial institution, payments business, or risk function.</li><li>Prior experience in rule analytics, fraud systems optimization, or advanced data modelling is highly desirable.</li><li>Advanced expertise in SQL, SAS, Python, Power BI, Excel, and data visualization tools.</li><li>In‑depth knowledge of fraud detection platforms (VRM, FraudGuard, or similar rule engines) with capability to analyze, tune, and optimize rules.</li><li>Hands‑on experience in process automation, data pipelines, workflow digitization, ETL concepts, and data warehousing environments.</li><li>Strong command over data governance, data quality control, and secure database management.</li><li>Ability to translate analytical output into strategic recommendations for senior management.</li><li>Strong verbal and written communication skills with the ability to present technical findings in a professional, concise manner. </li><li>Excellent stakeholder management; ability to influence senior and cross‑functional stakeholders. </li><li>High attention to detail and strong analytical thinking. <br> </li></ul> <br><div> The leading financial institution in MENA </div> <div> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span> </div> <div> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span> </div> <div> <span>Together, we pioneer key innovations and developments in banking and financial services.</span> </div> <div> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span> </div> <div> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span> </div> <div> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span> </div> <div> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...