Sales Relationship Manager

<p>Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.</p> <p>We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to <span>be there in the moments that matter</span> most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.</p> <p>The Commercial Sales Relationship Manager is responsible for driving new business sales and managing strategic relationships. This individual will represent the health plan in the Prevea 360 market made up primarily of (Brown, Sheboygan, Oconto counties), cultivating strong broker/consultant partnerships, identifying business opportunities, and providing consultative solutions tailored to each client's healthcare and benefits needs. Performs other duties as assigned.</p> <p><strong>Key Accountabilities</strong></p> <ul> <li><strong>New Business Development</strong></li> <ul> <li>Develop and execute a strategic sales plan to achieve growth targets for commercial business</li> <li>Identify and qualify new sales opportunities through brokers, consultants, and direct employer contacts</li> <li>Lead RFP responses and finalist presentations with a high level of professionalism and knowledge</li> </ul> <li><strong>Relationship Management</strong></li> <ul> <li>Serve as the primary point of contact for brokers and consultants, building trust-based partnerships</li> <li>Deliver proactive and ongoing communications to employer clients and distribution partners</li> <li>Monitor satisfaction, performance guarantees, and service delivery for assigned accounts</li> </ul> <li><strong>Market and Product Expertise</strong></li> <ul> <li>Stay informed on regional and national healthcare trends, competitive landscape, and regulatory changes</li> <li>Maintain deep knowledge of the health plan’s products, networks, and value propositions</li> <li>Collaborate with internal departments (underwriting, operations, clinical, etc.) to ensure smooth implementation and service delivery</li> </ul> <li><strong>Sales Reporting and Forecasting</strong></li> <ul> <li>Track sales pipeline, report on progress against goals, and maintain CRM data integrity</li> <li>Provide feedback to leadership on product gaps, market needs, and broker insights</li> </ul> </ul> <p><strong>Required Qualifications</strong></p> <ul> <li>Bachelor’s degree in Business, Marketing, Healthcare Administration or related field (or equivalent work experience)</li> <li>5+ years of experience in health insurance sales, account management, or broker relations, with a focus on group clients</li> <li>Existing broker and consultant relationships in the Green Bay market strongly preferred</li> <li>Active Wisconsin Life & Health insurance license or obtain within 90 days of hire</li> <li>Strong presentation, negotiation, and relationship-building skills</li> <li>Self-starter with excellent time management and organizational skills</li> <li>Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce)</li> </ul> <p><strong>Skills and Abilities</strong></p> <ul> <li>Strategic thinker with a consultative approach to selling</li> <li>Collaborative team player who thrives in a fast-paced, evolving environment</li> <li>Passion for improving healthcare and providing value for our broker partners, employers and their employees</li> </ul> <p><span>This position is a remote role.</span><span> </span><span>To be eligible for consideration, candidates must be based within commuting distance of Green Bay, WI. </span></p> <p>The full salary grade for this position is $73,500-$126,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $73,500 - $110,250. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.</p> <p>The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.</p> <p><strong>Eligibility to work in the US: </strong>Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.</p> <p>We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.</p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...