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Sales and Service Biomedical Engineer
Job Title: Sales & Service Biomedical Engineer
Location: Hybrid / Onsite (Healthcare Facilities, Medical Centers, Hospitals)
Job Type: Full-Time
Experience Level: Mid-Level
We are looking for a dynamic Sales & Service Biomedical Engineer to join our team. In this dual role, you will be responsible for both the sales and service of advanced biomedical equipment in healthcare settings. You will work with hospitals, clinics, and medical professionals to promote and sell our biomedical products while also ensuring their proper installation, maintenance, and ongoing support. This position is ideal for someone who enjoys both technical problem-solving and customer interaction in the medical device sector.
Key Responsibilities
Sales Responsibilities:
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Sales Development:
Promote and sell biomedical equipment and medical devices to healthcare providers including hospitals, clinics, and laboratories
Identify new business opportunities and develop relationships with potential clients to expand market share
Conduct product presentations and demonstrations to key decision-makers, showcasing the technical specifications and benefits of the equipment
Understand customer needs and recommend the most suitable products and solutions for their clinical or operational requirements
Prepare and deliver customized proposals, quotations, and contracts
Negotiate sales terms and close deals, ensuring compliance with company policies and pricing structures
Track sales performance and report regularly on sales metrics, pipeline status, and progress toward targets
Service Responsibilities:
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Installation and Setup:
Oversee the installation and setup of biomedical equipment, ensuring proper configuration, calibration, and functionality in clinical settings
Provide onsite training for healthcare professionals on the correct use, maintenance, and troubleshooting of biomedical devices
Coordinate with internal teams and customers to ensure timely delivery and installation of products
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Maintenance and Repair:
Perform preventive maintenance and servicing of medical equipment to ensure optimal performance and compliance with safety standards
Troubleshoot and resolve technical issues, either remotely or onsite, working with engineers, technicians, and clinical staff to provide timely solutions
Support the warranty and service contracts by addressing repair requests and ensuring devices meet the expected operational standards
Maintain accurate records of all services performed, including installation reports, service reports, and maintenance schedules
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Customer Support:
Serve as a point of contact for customers post-sale, providing ongoing support, training, and technical assistance
Address any customer concerns related to the functionality and performance of the products
Build and maintain strong, long-term relationships with clients to encourage repeat business and customer loyalty
Assist in troubleshooting issues remotely or through on-site visits, ensuring minimal downtime for medical devices
Requirements
Bachelors degree in Biomedical Engineering, Electrical Engineering, or a related field
3+ years of experience in a similar biomedical engineering, sales, or technical support role within the medical device industry
Strong technical knowledge of biomedical equipment (e.g., patient monitoring systems, imaging devices, diagnostic tools, therapeutic equipment)
Proven track record in sales with experience in medical device or healthcare product sales
Excellent communication and interpersonal skills, with the ability to explain complex technical products to non-technical customers
Strong problem-solving and troubleshooting skills, particularly in high-pressure healthcare environments
Ability to travel to client sites as needed for installations, maintenance, and service calls
Familiarity with medical device safety standards, regulations, and compliance (e.g., FDA, ISO 13485, IEC 60601)
Ability to prioritize multiple tasks and manage both sales and service-related activities effectively
Knowledge of CRM software and service management tools is a plus
Certification as a Certified Biomedical Equipment Technician (CBET) or Clinical Engineer (CCE) is desirable
Why Join Us
Be part of a team that makes a tangible impact on patient care by providing top-quality biomedical equipment and support
Work with cutting-edge technologies in a fast-paced, dynamic environment
Competitive salary, commission structure, and benefits package, including healthcare, retirement plans, and professional development opportunities
Opportunities for career growth and the ability to take on more responsibility within the company
Work closely with industry professionals and clients to ensure optimal functioning of medical technologies that improve patient outcomes
How to Apply
To apply, please submit:
Your resume or CV
A cover letter detailing your experience in sales and service of biomedical equipment
(Optional) Any relevant certifications (e.g., CBET, CCE)
Your availability and salary expectations