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Project Manager, UKG

May 25, 2026

Position Summary

The Project Manager will provide project and personnel leadership for multiple clients throughout the US and Internationally on multiple consulting projects. The Project Manager is instrumental in the success of client delivery and presentation, supporting account management, and client satisfaction. The Manager assumes accountability for delivering requirements of the agreed-upon Statement of Work (SOW) and identifying future business development opportunities. The UKG Project Manager will oversee and manage the successful assessment, implementation, configuration, and optimization of UKG (Ultimate Kronos Group) solutions within Connors Group. The ideal candidate will be responsible for leading cross-functional teams, managing client relationships, ensuring timelines are met, proactively managing the project budgets and forecast, and delivering high-quality results for HR, payroll, and workforce management projects powered by UKG technology.

Duties and responsibilities

Core Values

Our expectation is that you model the core values by which the Connors Group operates:

Always demonstrate professional and ethical behavior
Provide exceptional value to our clients
Provide the highest quality of service through your work
Contribute to making Connors Group a great place to work
Contribute to helping make our communities better places to live

Delivery Management

Serves as Project Manager for multiple projects - responsible for daily leadership, project management and expertise on project teams, guiding clients and internal teams to deliver projects on-time and on-budget
Leads multiple projects and large engagements; earns the respect of clients as an expert consultant; models the standard for effective communication to all stakeholders
Viewed as an expert in our Workforce Management practice including scheduling, timekeeping, and task management implementations.
Responsible for a complete understanding of a project’s deliverables and statement of work and articulating those details to the project team. Responsible for completing the project to our client’s satisfaction and meet project metrics, on time and within budget
Manages relationships with clients and internal stakeholders
Presents deliverables to client and provides change management expertise in implementation of solution
Develops and manages project budget and project deadlines; identifies and mitigates engagement risks
Ability to quickly understand all client industries, environments, and ability to create strategies and implementation plans that align with the client and project goals
Develops a clear understanding of each clients' business and how our services can improve operations; guides teams to focus on what matters and develops meaningful business relationships with clients

Practice Development

Provides supporting Account Management with existing clients through identification of additional business opportunities and develop project proposals and presentations as requested
Keeps up to date with new trends in WFM technologies that bring value for our clients’ businesses
Actively participate in trade shows, networking and recruiting opportunities as requested
Leads internal process improvement initiatives to better support the practice

People Development

Coaches and develops project team by providing proper support and direction, from a project and the ability to provide and engage in feedback, performance, and personal development conversations
Responsible for creating objectives for project team members and evaluating project performance and provide feedback at the end of a project

Business Administration

Responsible for self-time management, progress reporting of deliverables to Account Manager and to stay productive whether onsite with a team, by yourself or working remotely
Develops comprehensive presentations at the appropriate level of detail
Demonstrates the role of the professional consultant and the technical skills required to be an effective IT Project Manager.
Demonstrates initiative, responsibility, and analytical thinking
Demonstrates understanding of project management methodologies including Waterfall and Agile strategies.
Demonstrates strong PowerPoint and Excel-based abilities to summarize and effectively communicate project status and supporting statistics.

Project Planning & Management:

Lead and manage end-to-end UKG implementation projects, from initial scoping and design through to go-live and post-implementation support.
Develop detailed project plans, schedules, and budgets, ensuring clear communication of milestones and deadlines to stakeholders.
Coordinate resources, tasks, and timelines, ensuring the project is delivered on time, within scope, and on budget.

Stakeholder Engagement:

Serve as the main point of contact for clients and internal teams, providing regular updates on project status, potential risks, and changes.
Collaborate with HR, IT, and other departments to ensure all project requirements are understood and met.
Facilitate project meetings, discussions, and workshops to ensure all parties are aligned.

Risk & Issue Management:

Identify and manage project risks and issues proactively, taking steps to mitigate any potential delays or challenges.
Escalate issues to senior leadership when necessary and recommend solutions.

Configuration & Optimization:

Oversee the working sessions, configuration of UKG solutions based on client needs and ensure they are optimized to deliver maximum value.
Collaborate with technical and functional teams to ensure the systems are integrated with existing workflows and systems.

Quality Assurance:

Monitor project performance and quality, ensuring deliverables meet business requirements and align with best practices.

Qualifications

Bachelor of Science degree in Information Technology, IT Project Management, Human Resources or equivalent
Proven experience (6+ years) in project management, specifically with UKG/Workforce Management or HRIS implementations.
Familiarity with UKG products, including UKG Pro, UKG Dimensions, or other UKG workforce management solutions.
UKG-related certifications (e.g., UKG Pro Certified, UKG Dimensions Certified) are a plus.
Experience working with cross-functional teams and managing multiple stakeholder expectations.
Strong project management skills, with proficiency in project management tools and methodologies.
Excellent organizational, problem-solving, and time-management skills.
Ability to communicate complex ideas to both technical and non-technical stakeholders.
Knowledge of HR, payroll, and workforce management processes.
Knowledge of Industrial Engineering principles is a plus

Excellent communication and presentation skills; ability to drive deadlines on multiple projects
Strong understanding of project budgets, travel expense policy, travel coordination
Knowledge of change management principles, ability to create influence in implementing recommended solutions
Knowledge of and experience in implementing end-to-end project solutions, including industry and customer research, creating strategy and project vision, design and development of solution meeting SOW, and associated change management practices
Demonstrated leadership – with internal teams and clients, maintaining a positive attitude
Demonstrated ability to assess and solve problems
Knowledge of performance management programs and practices, provides project performance feedback
Strong work ethic and capability to work independently
Detail-oriented to ensure implementation success
The ability to multi-task effectively, leading multiple projects simultaneously
Excellent knowledge of MS Office including Word, PowerPoint, Excel, and Outlook

Working conditions

Primary work environment is either at a Connors Group office or a Home Office. When Consultants are working from home, they are expected to set up and maintain a quiet, productive workspace with an appropriate workstation, a high-speed internet connection, and phone or cell phone connection, a printer, and all other necessary office supplies.

Travels occasionally (up to 25%), and often independently, throughout the US and Internationally
Flexibility to work alternative hours, including evenings and weekends as needed by our clients

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the on-going needs of the organization.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...