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Project Manager

May 1, 2026

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. <hr> Ardent is seeking a Project Manager to join our team. This is a remote position. Position Description: Ardent is seeking an experienced Project Manager to support the Federal Election Commission (FEC) in delivering IT support services across mission-critical applications and systems. This role serves as the primary liaison between the contractor team and government stakeholders, ensuring all operational, maintenance, and enhancement activities are executed efficiently and in alignment with contract requirements. The Project Manager will oversee delivery, manage priorities across multiple workstreams, and drive structured reporting, governance, and communication in a fast-paced, high-visibility environment. Responsibilities and Duties: <ul> <li data-section-id="120eywv" data-start="812" data-end="907">Oversee all contract performance, including delivery, timelines, and resource coordination.</li> <li data-section-id="rk50q" data-start="908" data-end="1029">Serve as the primary point of contact for the Contracting Officer’s Representative (COR) and government stakeholders.</li> <li data-section-id="hben79" data-start="1030" data-end="1131">Manage day-to-day operations across application support, maintenance, and enhancement activities.</li> <li data-section-id="sqfy55" data-start="1132" data-end="1202">Lead weekly, bi-weekly, and monthly status meetings and reporting.</li> <li data-section-id="1vmh395" data-start="1203" data-end="1304">Ensure all work is tracked, prioritized, and maintained within Jira or similar ticketing systems.</li> <li data-section-id="15k8ff4" data-start="1305" data-end="1415">Coordinate across technical teams to ensure timely resolution of operational and security-related tickets.</li> <li data-section-id="vrwmff" data-start="1416" data-end="1519">Manage project schedules, deliverables, and documentation in accordance with contract requirements.</li> <li data-section-id="1ci0zbe" data-start="1520" data-end="1603">Ensure compliance with SLAs, reporting standards, and performance expectations.</li> <li data-section-id="1u23bqy" data-start="1604" data-end="1690">Identify risks, manage issue escalation, and drive resolution across stakeholders.</li> <li data-section-id="v703xw" data-start="1691" data-end="1781">Ensure timely delivery of meeting minutes, status reports, and required documentation.</li> <li data-section-id="1phoj5l" data-start="1782" data-end="1861">Support transition planning, onboarding, and knowledge transfer activities.</li> <li data-section-id="1w3zlje" data-start="1862" data-end="1953">Collaborate closely with the Technical Lead to align delivery with technical execution.</li> </ul> Requirements: <ul> <li data-section-id="1sk839a" data-start="1970" data-end="2090">Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience).</li> <li data-section-id="upxa13" data-start="417" data-end="516">7+ years of experience managing IT projects, programs, or application support environments.</li> <li data-section-id="ypfq1m" data-start="517" data-end="671">3+ years of experience in a Project Manager or lead delivery role with direct responsibility for timelines, reporting, and stakeholder management.</li> <li data-section-id="1vtvpy1" data-start="2091" data-end="2204">Proven experience managing IT programs, application support environments, or similar service-based contracts.</li> <li data-section-id="1hcm1e3" data-start="2205" data-end="2289">Experience managing multiple concurrent workstreams in a structured environment.</li> <li data-section-id="1m3n675" data-start="2290" data-end="2368">Strong experience with stakeholder management and executive communication.</li> <li data-section-id="eq0e51" data-start="2369" data-end="2429">Familiarity with Agile or hybrid delivery methodologies.</li> <li data-section-id="10dryo" data-start="2430" data-end="2508">Experience using project tracking tools such as Jira or similar platforms.</li> <li data-section-id="9rk53e" data-start="2509" data-end="2578">Strong organizational, problem-solving, and communication skills.</li> <li data-section-id="1juxpx4" data-start="2579" data-end="2665">Ability to manage priorities in a fast-paced, high-volume operational environment.</li> </ul> Preferred Qualifications: <ul> <li data-section-id="1awv06s" data-start="2694" data-end="2774">Experience supporting federal government contracts or public sector clients.</li> <li data-section-id="1s0ksb4" data-start="2775" data-end="2845">Familiarity with application maintenance and support environments.</li> <li data-section-id="15g8z6r" data-start="2846" data-end="2921">Experience supporting cloud-based systems, preferably AWS environments.</li> <li data-section-id="19ejsig" data-start="2922" data-end="3012">Understanding of software development lifecycle (SDLC) and operational support models.</li> <li data-section-id="giwcds" data-start="3013" data-end="3080">Experience managing teams supporting high-volume ticket queues.</li> </ul> Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply. <hr> Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...