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Personal Support Worker (Temporary Part-Time Evening Shift (12pm-8pm) for 2 months

May 2, 2026

About the position

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities. Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area. The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene. The PSW will support the clients' physical, social and emotional needs in a safe manner, in accordance with the organization's resident-centred approach, complying with relevant government standards, residents' rights and the organizations mission and philosophy.

Responsibilities

Assists in the nursing process by observing and reporting changes in the residents' physical and emotional condition; provides input into the care plan and implements the guidelines in the plan
Adheres to the legislation, standards, policies and procedures of the LTC Home
Delivers personal care to promote comfort and safety for the resident during activities of daily living in accordance with the standards of resident care set out in the Nursing Manuals
Provides cognitive, social, emotional support to residents.
Promotes independence of resident in his/her activities of daily living.
Observes and respects resident's individual rights and choices.
Acknowledges the resident's need for dignity and Privacy
Assists the resident in the proper use and care of adaptive/prosthetic devices
Maintains effective communication and good relationship with residents, families and significant others
Participates as a team member in co-operation with other departments to ensure quality care of the resident.
Provides input into the plan of care
Documents accurately and legibly on flow sheets and daily records reflecting each resident's condition, care and specific needs
Assists in the care of resident's personal belongings
Complies with risk management and quality improvement programs, including infection prevention and control, occupational health and safety, incident and falls, etc.
Assists in the care of LTC home equipment by regular cleaning and inspection and prompt reporting of defects.
Provides job shadowing or mentorship to members of the health care team or students, as assigned
Practices nursing restorative care to complement and supplement rehabilitation care
Keeps up-to-date with developments and best practices in the field
Other duties as assigned

Requirements

Graduate of an approved Personal Support Worker course in Ontario, or equivalent
Current CPR Certificate
Resident-centred care focus with strong customer service and interpersonal skills
Demonstrated ability to take initiative, problem-solve and time manage
Ability to work independently as well as be an active, positive team player
Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Nice-to-haves

Experience in long term care setting an asset
Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
Behavioural management training (Gentle Persuasive Approach (GPA), U-First, CPI) an asset
Computer literacy (Point Click Care, MS Office).
Basic knowledge of Workday an asset.
Ability to speak and converse in Chinese an asset

Benefits

Competitive total compensation package
Multi-employer pension plan
Professional development opportunities
Ongoing learning and development
Employee education assistance program
Award winning corporate culture
Safe, inclusive and supportive work environment

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...