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Operations Supervisor

May 1, 2026

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Remote Operations Supervisor opportunity—must be based in or near Cincinnati, OH for facility travel!<div><div><div><div><div><div><div><div><div>Take charge of dynamic multi-site facility operations from the comfort of your home office! You'll be the driving force behind efficient operations, traveling to diverse facilities where every day brings new challenges and opportunities. Track performance metrics, collaborate with regional teams, and streamline processes that create real impact while building your career in a role that perfectly blends strategic thinking with hands-on problem-solving. Join JLL and make your mark in facilities management with a company that values innovation and delivers results!Check out some of what you'll do:<ul><li>Communicate owner/landlord processes to ensure full understanding by engineers and contractors performing building infrastructure work</li><li>Identify and execute updates and implementation of policies, procedures, and best practices</li><li>Identify safety hazards and work with EH&S and account management teams to remediate risks, ensuring a safe environment for staff</li><li>Manage refrigerant purchases and tracking for compliance and cost control</li><li>Gather information for business reporting purposes and track SLA performance</li><li>Track work orders in Corrigo and manage NTE (Not to Exceed) limits in work orders</li><li>Oversee operation, staffing, performance, and development of technical teams, including performance reviews and compliance with policies and training</li><li>Participate in recruiting, interviewing, and onboarding of technicians</li></ul>Required Qualifications:<ul><li>High School diploma or GED</li><li>EPA Universal license</li><li>A valid state-issued driver's license</li><li>5+ years of technical experience in building engineering with expertise in packaged HVAC equipment repair, refrigeration, and maintenance, plus demonstrated STRONG people management skills to lead and develop technical teams effectively.</li><li>Excellent interpersonal and supervisory skills with strong emphasis on customer service, combined with analytical abilities, detail-oriented approach, and organizational management skills to effectively multi-task and lead teams.</li></ul>Pay $100,000-130,000 annually, depending on experienceSchedule: Monday - Friday day shift, on-call 24/7</div></div></div></div></div></div></div></div></div>This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:100,000.00 – 130,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Cincinnati, OH, Lexington, KY, Louisville, KYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:<ul><li style="text-align:left">401(k) plan with matching company contributions</li><li style="text-align:left">Comprehensive Medical, Dental & Vision Care</li><li style="text-align:left">Paid parental leave at 100% of salary </li><li style="text-align:left">Paid Time Off and Company Holidays</li><li style="text-align:left">Early access to earned wages through Daily Pay</li></ul>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href="https://www.us.jll.com/en/careers/candidate-privacy-statement" target="_blank" rel="noopener noreferrer">Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href="https://www.us.jll.com/en/careers/disclaimers" target="_blank" rel="noopener noreferrer">here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <a href="mailto:HRSCLeaves@jll.com" target="_blank" rel="noopener noreferrer">HRSCLeaves@jll.com</a>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href="https://www.us.jll.com/en/contact-us" target="_blank" rel="noopener noreferrer">Contact Us</a> page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our <a href="https://www.us.jll.com/content/dam/jll-com/documents/pdf/other/california-addendum.pdf" target="_blank" rel="noopener noreferrer">Supplemental Privacy Statement</a> which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...