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Operations Manager

May 8, 2026

Store - WICHITA-GREENWICH, KSLead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.Major Activities<ul><li>Assist Store Manager in planning and supporting the scheduling and execution of store workload.</li><li>Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results</li><li>Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget</li><li>Achieve your KPI’s; manage your team to achieve their role KPI’s</li><li>Manage the visual merchandising standards in store and execution of feature space and seasonal layouts</li><li>Manage and execute the inventory management processes in store</li><li>Manage and execute merchandise operations and Omni channel processes</li><li>Manage and execute shrink and safety programs.</li><li>Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development</li><li>Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others</li><li>Serve as Manager on Duty (MOD)</li><li>Acknowledge customers, help locate product and provide solutions</li><li>Cross trained in Custom Framing selling and production</li><li>Assist with Omni channel processes</li></ul>Other duties as assignedPreferred Type of experience the job requires<ul><li>Retail management leadership experience</li></ul>Physical Requirements<ul><li>Ability to remain standing for long periods of time</li><li>Ability to move throughout the store</li><li>Regular bending, lifting, carrying, reaching and stretching</li><li>Lifting heavy boxes and accessing high shelves by ladder or similar equipment</li><li>If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation</li></ul>Work Environment<ul><li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings</li></ul>Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at <a target="_blank" href="http://www.michaels.com./">Michaels.com</a> and <a target="_blank" href="http://www.michaels.ca/">Michaels.ca</a>. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit <a target="_blank" href="https://www.globenewswire.com/Tracker?data=LAQ1oJI_ao4aXGKIZIZlR22uQPY3tTPDwztaCEtHz0D6bWTx8Kdge4gyjg6NrQZYYIcW4OaTRpo5Qlh1XWaKOsR1dbrgN8lIPezZAazRoUS1dO4w8pMwSDTW9PA59hTOdKsz79u8VnnjPLV_6byqL5uq44N8T01OLlavvCrZx9Cf3POluHS0dC16QoJV0XT8R71s0yz2H7spolLTNg90hfRyDZMIu6MQMv23U88OKsAt687lvWjKcYXvt96CrvJ1xSEpg2tQfCI3n20MPs2RfqrCF8kNGSeXBu8p-pMxIhY2Wf9rAntHj-lZtfMM5NDqPN9073W3ql3U0APMgLPlKVFz_LsyQtlSW_JOjRd-H_u9_tNs_TUvc4qaafjpPlRpynWDYRdVrfBi5LltoIxdPF7LibgY3sWYpSjo8baHAxg=">www.michaels.com</a>.At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit <a target="_blank" href="https://www.globenewswire.com/Tracker?data=LAQ1oJI_ao4aXGKIZIZlR22uQPY3tTPDwztaCEtHz0D6bWTx8Kdge4gyjg6NrQZYYIcW4OaTRpo5Qlh1XWaKOsR1dbrgN8lIPezZAazRoUS1dO4w8pMwSDTW9PA59hTOdKsz79u8VnnjPLV_6byqL5uq44N8T01OLlavvCrZx9Cf3POluHS0dC16QoJV0XT8R71s0yz2H7spolLTNg90hfRyDZMIu6MQMv23U88OKsAt687lvWjKcYXvt96CrvJ1xSEpg2tQfCI3n20MPs2RfqrCF8kNGSeXBu8p-pMxIhY2Wf9rAntHj-lZtfMM5NDqPN9073W3ql3U0APMgLPlKVFz_LsyQtlSW_JOjRd-H_u9_tNs_TUvc4qaafjpPlRpynWDYRdVrfBi5LltoIxdPF7LibgY3sWYpSjo8baHAxg=">www.michaels.com</a>. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).<a target="_blank" href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf">EEOC Know Your Rights Poster in English</a><a target="_blank" href="https://www.eeoc.gov/es/conozca-sus-derechos-la-discriminacion-en-el-lugar-de-trabajo-es-ilegal">EEOC Know Your Rights Poster in Spanish</a><a target="_blank" href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf">EEOC Poster Optimized for Screen Readers</a><a target="_blank" href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf">Federal FMLA Poster </a><a target="_blank" href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Federal EPPAC Poster</a>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...