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Mainframe Systems Engineer (zOS Mainframe Internals, Parallel Sysplex, Hardware & Storage) Remote

May 11, 2026

<div>Requisition 39683: B4 Mainframe Systems Engineer A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique background, relevant experiences, and passions. We look forward to learning about you. Job Description Norfolk Southern is seeking a highly motivated, self-starting Mainframe Systems Engineer to oversee and administer the company's enterprise mainframe environment. In this role, you will support a Parallel Sysplex infrastructure and play a critical role in ensuring system reliability, performance, and availability. Key responsibilities include DASD and tape storage management, system performance monitoring and tuning, and proactive problem resolution. The Mainframe Systems Engineer will also collaborate with internal stakeholders and third-party hardware providers to design and implement solutions that support a highly available, scalable, resilient mainframe environment. Responsibilities • Drive z/OS technology development initiatives, including evaluation, deployment, and integration of new product enhancements and hardware solutions. • Own the installation, maintenance, and operational support of mainframe infrastructure and system software across a Parallel Sysplex environment. • Monitor and manage mainframe performance. • Use, configure and provide support of storage subsystems and infrastructure. • Coordinate with hardware and software vendors for support and future project work. • Create comprehensive documentation, conduct thorough testing, and follow defined change control processes. • Provide support for mission critical application infrastructure and products. • Communicate with end-users, application programmers, co-workers, managers, and other stakeholders. • Writing test scripts and performing testing verification of product deliverables. • Serve as part of a rotational Level 2 on-call support team, responding to and resolving complex system issues. Education Bachelor's degree in technology, MIS, CIS or other related degrees preferred. Will consider experience in lieu of college degree. Job Related Experience • Minimum Level: 4 years • Preferred Level: 5+ years Skills Required • 4+ years of experience with mainframe z/OS internals, z/OS Parallel Sysplex, Unix Systems Services (USS). • 4+ years of experience with mainframe hardware, software and third-party installation support. • 4+ years of experience designing, administering, and supporting mainframe disk (DASD) and tape storage infrastructure. • Experience mainframe capacity planning and performance tuning. • Experience writing test scripts and performing testing verifications. • Experience with mainframe application development IDE build and run tools. Skills Desired • Expert-level understanding of z/OS internals, UNIX System Services (USS), and Parallel Sysplex architecture, including cross-system communication and workload management. • Experience with Assembler, TCPIP/VTAM, TSO/ISPF, REXX, SMP/E • Maintain and operate within a Parallel Sysplex environment including virtual tape and sharing of DASD. • Knowledge of Infrastructure software solutions, (ex. Zeke, Zebb, ISPW, TMON, JCLPrep, QuickRef, SAS, CICS, IBM utilities) • Maintain a Coupling Facility environment. Work Conditions Location: Position eligible for remote work within Norfolk Southern's 22-state operating network. Environment: US Remote Shift Work: No On-Call: Yes Weekend Work: No

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...