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HubSpot CRM Administrator (Remote)

May 25, 2026

Company Description

Lingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with aphasia. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their aphasia journey.

Job Description

About the role: We are seeking a CRM Administrator to own and continuously improve our Customer Relationship Management (CRM) platform, HubSpot. This role is responsible for the day-to-day administration, configuration, data integrity, and enablement of the CRM system across the Sales, Marketing, Customer Service, and Operations teams. You will partner closely with business stakeholders and internal technology teams to ensure HubSpot supports efficient workflows, high-quality data, and actionable reporting.

Responsibilities:

Administer and configure HubSpot CRM, working closely with Marketing, Sales, Customer Service, and Operations teams to meet evolving business needs.
Partner with cross-functional stakeholders to understand requirements and translate them into scalable CRM solutions.
Manage and maintain CRM objects, pipelines, properties, workflows, lists, reports, dashboards, and user permissions.
Ensure high data quality and integrity through routine audits, monitoring, and implementation of governance processes.
Investigate and resolve CRM issues related to properties, automation, reporting, and integrations; escalate complex issues as needed.
Manage incoming CRM-related requests through the ticketing system, meeting defined SLAs for response and resolution.
Develop and maintain internal documentation, standards, and best practices for CRM usage.
Enable and support end users through training, office hours, and ongoing system improvements.
Collaborate with engineering, analytics, and IT teams on integrations, data flows, and system enhancements.
Perform other duties as assigned.

Qualifications

Minimum Qualifications

Bachelor’s degree in a technical field, information systems, marketing, or equivalent combination of education and practical experience.
Hands-on experience designing workflows, automation, and reports to support business processes, preferably in HubSpot.
Ability and willingness to travel within the U.S. (including airline travel) is required up to 2 times per year for in-person team and all-company meetings
Strong understanding of CRM data models, automation, and reporting concepts.
Excellent analytical and problem-solving skills with strong attention to detail.
Ability to work independently with minimal supervision in a fast-paced environment.
Strong communication skills; able to translate technical concepts for non-technical users.
Proven ability to manage multiple priorities and collaborate across teams.

Preferred Qualifications

2+ years of experience administering a CRM platform (HubSpot preferred; Salesforce or similar acceptable).
Experience working in healthcare, medtech, or regulated environments.
Experience with custom integrations and APIs.
Familiarity with data governance, privacy, or compliance requirements (e.g., HIPAA).
Basic understanding of analytics or BI tools such as Power BI.

Additional Information

Work Environment & Physical Demands
Work is performed remotely from a home office. The individual is expected to maintain a safe, productive workspace with reliable and secure internet access.

Travel
Travel by air is required up to 2 times per year within the US for in-person team meetings and an all-company meeting.

Accommodations
To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you require an accommodation, please reach out to Human Resources at humanresources@lingraphica.com for assistance. We are here to help!

Lingraphica and Pay Transparency

At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $64,800 and $73,000 per year. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.

To learn more about Lingraphica, visit: ! To learn more about our benefits offerings, click here!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...