Front Desk Receptionist/Administrative Assistant

Employment Type: Full-Time

Job Overview:
We are seeking a reliable and detail-oriented Medical Receptionist to join our team. This is a fast-paced, customer-facing role that requires excellent communication skills, strong organization, and the ability to multitask efficiently. The ideal candidate will play a key role in ensuring smooth daily operations and overall a positive experience for patients.

Key Responsibilities:

  • Perform opening and closing office duties, ensuring the facility is prepared for daily operations
  • Greet patients warmly and check them in and out accurately and efficiently
  • Verify patient information, update records, and maintain confidentiality
  • Handle billing tasks, ensuring charges are processed appropriately and accurately
  • Answer and manage multiple incoming phone calls, directing inquiries and scheduling appointments
  • Facilitate office flow by coordinating patient movement and supporting clinical staff
  • Address patient questions and concerns with professionalism and empathy
  • Maintain a clean, organized front desk and waiting areas

Qualifications:

  • Previous experience in a medical office or receptionist role preferred
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • High attention to detail, especially with billing and patient information
  • Proficiency with office systems and electronic medical records (EMR) is a plus
  • Excellent organizational and multitasking abilities

What We Offer:

  • Supportive and collaborative work environment
  • Opportunities for growth and development

Job Types: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Medical Specialty:

  • Plastic Surgery

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Education:

  • Bachelors Degree (Preferred)
  • High school or equivalent

Work Location: In person

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off
  • Retirement plan

Education:

  • Associate (Preferred)

Experience:

  • Customer Service: 2 years (Preferred)

Work Location: In person

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