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Field Service Technician for Dallas, Texas

April 30, 2026

Job DetailsJob Location: WI Remote - Darien, WI 53114Position Type: Full TimeEducation Level: High SchoolSalary Range: $33.00 - $38.00 HourlyJob Shift: 1st ShiftJob Category: ManufacturingPay Range: $33.00 - $38.00 / hour + overtime Power Solutions International (PSI) is a leader in large gen-set packaging and enclosures. We provide turnkey, custom power packages that integrate alternators, cooling systems, controls, switchgear, cabling, and protection, delivered as containerized, skid, or walk-in solutions. Our team manages the full lifecycle from application engineering and 3D design to structural fabrication, wiring and piping, sound and thermal management, code compliance, factory acceptance testing, and site support. With scalable production capacity and disciplined program management, PSI delivers repeatable quality and reliable performance on complex builds for mission-critical and industrial applications worldwide. Position Summary: Under the supervision of the Field Service Manager the Field Service Technician installs, inspects and services company provided products and equipment to ensure all issues are resolved to meet company and the customers highest satisfaction expectations. In this role you will travel a minimum of 75% of the time to customer sites often out of state. You will be servicing clients in the Dallas, Texas area. Essential Responsibilities: Install, inspect, and start company-manufactured equipment at customer sites according to specifications, commercial proposals, and company-engineered approved drawings, ensuring that company guidelines and tolerances have been met Service all company products at customer sites, including testing, troubleshooting, and adjusting as needed in conjunction with company engineering directives, using various gauges, meters, and electrical testing equipment to check specifications and operational parameters as required Provide support to customers over the telephone, email, or in person, addressing questions and problems that align with Company engineering support and directives, where required Communicate with appropriate company employees, including but not limited to Quality and Engineering departments, regarding product problems to allow those departments to facilitate problem resolution Conduct training and service programs in the operation and maintenance of equipment for customer employees when required Complete all required daily expense reports, daily project site activity records, and project-specific documentation for customers and for the company, where required by specific projects Determine the acceptance of company equipment erection to activate the warranty on company equipment that is reassembled under the company Technicians' supervision Remain technically competent and keep current in new developments within the industry with the assistance of company training, where required or directed All other duties as assigned by management Requirements: High School Diploma, GED, or equivalent experience, including the ability to apply math (fractions, ratios, measurements) and to read, comprehend, and convert instruction manuals/diagrams into work Demonstrated success as a Field Service Technician exhibiting flexibility/adaptability to a wide range of work responsibilities, effective problem solving with a focus on delivering results, mechanical aptitude with a range of power tools, and high reliability Subject matter expert in the operation, repair, and installation of switchgear(s), diesel and natural gas fuel systems, load banks, PLCs (Modicon, Allen Bradley, Siemens), and other technical service applications, preferably in power generation or a similar industry PSI offers a wide range of benefits from medical, dental, and vision to pet insurance as well as discounted prescription plans. Additionally, we also provide a 401k match, life insurance and AD&D, short- and long-term disability, and an employee assistance program. Come join our team and learn more about PSI and what we have to offer! Power Solutions International/3Pi is an EOE disability/vet company offering a drug-free workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualificationsm

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...