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Entry Level Account Manager - Frontier Sales

May 12, 2026

Tired of sales jobs that feel like you’re reading from a script? Us too. As an Entry Level Account Manager for Frontier Communications, you’ll talk to real people, share real solutions, and make real connections - all while leveling up your career, learning to be a leader, and making a difference in the lives of consumers. We’ll teach you the ropes, then let your personality do the selling. Sales With a Human Touch (and a Bit of Swagger): We’re the team behind the scenes, making Frontier Communications look good and keep folks connected without the boring corporate vibe. Whether it’s chatting one-on-one, sharing the latest promo, or fixing a frown with a solution, we’re here to keep customers happy and the brand strong. Sales shouldn’t feel like selling; it should feel like helping. At Opulence Management, that’s our thing. The Entry Level Account Manager will support senior leadership in performing these tasks: • Serve as the main point of contact on behalf of Frontier and communicate directly with residential customers to promote Frontier’s telecommunications products and services • Handle product inquiries, resolving conflicts to ensure satisfaction, and ensuring all sales interactions comply with company policies and industry regulations • Review all sales orders to meet quality and compliance requirements to ensure successful conversion through the sales process • Proactively identify, understand, and solve client problems promptly and effectively to maintain a positive sales experience • Support the sales team by guiding realistic customer expectations and escalating complex customer issues to the appropriate department • Work closely with fellow Entry Level Account Managers and the sales team to analyze approaches, share insights, and develop more effective sales strategies • Establish and maintain open communication channels for continuous information and feedback exchange between the client and the internal team • Acquire a comprehensive understanding of Frontier Communications' residential products and services, including benefits, pricing, and specifications, to provide informed client support To Qualify For The Entry Level Account Manager Role, You Must Have: • Proven ability to communicate effectively with clients, resolve conflicts, and ensure overall compliance. • Strong experience in reviewing major client deliverables. • Skilled in assisting sales team members with managing customer expectations and handling escalated concerns. • Collaborative mindset with the ability to work with sales teams to improve strategies and techniques. Ready to grow, learn, and have fun doing it? Let’s chat. High performance equals high pay—this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages Apply tot his job Apply To this Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...