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Director, Software Engineering

May 1, 2026

<div> <div>About mSupply mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com. </div> <div> </div> <div>The Director of Software Engineering will be responsible for leading and grow our dynamic software engineering teams. The role will have a strong focus on ecommerce, multiple technology stacks, and Microsoft .NET technologies and React. This role will be an agile practitioner; you will drive best practices in software development while fostering a people and culture-first environment.</div> <div> </div> <div>Job Duties & Responsibilities</div> <ul> <li>Lead, mentor, and manage a diverse team of software engineers, promoting a collaborative and inclusive culture.</li> <li>Drive the design, development, and delivery of scalable e-commerce solutions using Microsoft .NET and React.</li> <li>Act as a hands-on technologist, contributing to code and architecture decisions across multiple technology stacks.</li> <li>Proven leadership abilities in AI Engineering and organizational transformation.</li> <li>Lead one or more agile development teams and take responsibility for team performance and project deliverables.</li> <li>Implement and champion agile methodologies to improve team productivity and product quality.</li> <li>Collaborate closely with product, design, and other stakeholders to align engineering efforts with business goals.</li> <li>Leverage cloud technologies, particularly Microsoft Azure, build and maintain robust, scalable infrastructure.</li> <li>Continuously evaluate and adopt new tools and technologies to enhance engineering capabilities. </li> </ul> <div>Qualifications</div> <ul> <li>A Bachelor's or master’s degree in computer science, Engineering, or a related field (or equivalent experience</li> <li>Minimum of 5 -10 years of hands-on engineering management experience.</li> <li>Minimum of 10+ years of architecture and software development experience.</li> <li>Cross-functional leadership experience — working with executives, product, marketing, and operations at a strategic level, not just "collaborating with stakeholders."</li> <li>Experience leading platform migrations, re-platforming efforts, or large-scale modernization initiatives — this is very common at the director level in ecommerce.</li> <li>Excellent management skills with a focus on building a positive team culture.</li> <li>Strong communication and collaboration skills in a remote work environment.</li> <li>AI experience and ability to lead the developers to adopt AI capabilities, such as Claude, Codex, etc.</li> <li>Experience with CI/CD pipelines, DevOps practices, and automated testing strategies</li> <li>Budget ownership or P&L experience</li> <li>Track record of recruiting, hiring, and retaining top engineering</li> <li>Experience with system integrations (ERPs, PIMs, OMS, payment gateways) since you're in ecommerce.</li> <li>Familiarity with security best practices, compliance requirements, or data privacy standards relevant to ecommerce (PCI-DSS, for example).</li> <li>Proven experience in ecommerce platforms and solutions.</li> <li>Strong expertise in Microsoft .NET technology stack and React.</li> <li>Familiarity with multiple technology stacks and ability to adapt quickly.</li> <li>Demonstrated experience as an agile practitioner.</li> <li>Hands-on technologist mindset with a passion for coding and technical leadership.</li> <li>Experience working with cloud platforms, specifically Microsoft Azure.</li> <li>Remote work with 25% or less travel required</li> </ul> <div>Physical Demands & Work Environment</div> <div>This position may require over 40 hours per week and includes regular physical activity such as:</div> <ul> <li>Primarily sedentary work, requiring extended periods of sitting while working at a computer</li> <li>Ability to communicate effectively in person, via phone, and through virtual collaboration tools</li> <li>Occasional standing, walking, and movement during meetings, site visits, or travel</li> <li>Ability to lift and carry light materials (up to 15 lbs) occasionally, such as a laptop or presentation materials</li> <li>Ability to travel periodically for business needs, including visiting distribution centers, suppliers, stores, or industry events</li> <li>Office environment includes standard business equipment such as computers, phones, and conferencing tools</li> </ul> <div> </div> <div>What We Offer: We prioritize your well-being from day one with a comprehensive benefits package that includes:</div> <ul> <li>Medical, dental, vision, and prescription coverage effective immediately</li> <li>401(k) plan with company contributions</li> <li>Life insurance and short- and long-term disability coverage</li> <li>HSA/FSA options and an Employee Assistance Program (EAP)</li> <li>Paid time off, including vacation, holidays, and personal days</li> <li>Weekly pay, employee discounts, and more</li> </ul> <div style="margin-left:.25in;"> </div> <div>Equal Employment Opportunity & Pre-Employment Requirements</div> <div> </div> <div>mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law. </div> <div> </div> <div>We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com. </div> <div> </div> <div>Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States. </div> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...