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Credit Controller

May 1, 2026

Job Description An experienced Credit Controller is required covering maternity leave based near Bury St Edmunds. Your new company Hays Accountancy Finance are delighted to be supporting an organisation based near Bury St Edmunds, Suffolk who offer flexible hybrid working in their search for an experienced interim credit controller for a 1-year contract. Your new role As an experienced credit controller, you will join a supportive team and an inspirational Credit Manager where you will manage your own portfolio of commercial clients and independent businesses, circa 600+ in the collection of outstanding payments. This will involve assisting with creating new customers, undertaking a credit check / risk assessment and working closely with the sales/operational and customer service teams in ensuring the correct invoices are raised with each order, and, if required, obtaining additional approval to release an order if the customer is close too, or over their credit limit. Your core duties will be to ensure smooth collection of payment, reconciling customer accounts, allocating cash, producing aged debtor reports and resolving invoice issues. This temporary credit control job has a strong customer relationship structure which will require regular contact by telephone in building customer relationships. Therefore, confident communication skills, both verbally and written, are essential along with a good level of Excel to review data. What you ll need to succeed You will have proven credit collection skills, ideally in a fast-paced business-to-business sector, managing larger corporate accounts as well as independent owner-managed businesses. You will be an excellent problem-solver regarding investigating invoice queries and possess strong negotiating skills in the collection of payment. You will be immediately available or at least be available by early May and able to commit to a 12-month contract. What you ll get in return The organisation offers a generous hybrid working pattern of 2 days in the office near Bury St Edmunds and 3 days working from home after a qualifying probation period with a salary of 30,500 and 27 days holidays plus bank holidays. What you need to do now If you re interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now. If this job isn t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4784182 Salary: GBP 30500 - 30500 per year

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...