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Adjunct NCSS PD Course Facilitator

May 27, 2026

USNH Employees should apply within <a href="https://wd5.myworkday.com/usnh/d/home.htmld" target="_blank" rel="noopener noreferrer">Workday</a> through the <a href="https://wd5.myworkday.com/usnh/d/task/2998$46522.htmld#backheader=true" target="_blank" rel="noopener noreferrer">Jobs Hub</a> appThe National Center for START Services® (NCSS) Professional Development Facilitator serves as an instructional partner supporting the delivery of high-quality, START-informed training to a national workforce serving people with intellectual and developmental disabilities and mental health needs. This role is responsible for facilitating structured, cohort-based learning experiences (e.g., NCSS IDD-MH Professional Development offerings), as well as supporting and delivering additional learning opportunities as they arise. The Facilitator is responsible for ensuring alignment with NCSS training standards and meaningful participant engagement. Facilitators operate under the supervision and guidance of the NCSS Training Coordinator, contributing to a coordinated training infrastructure that emphasizes consistency, quality, and applied learning. This role requires strong facilitation skills, content fluency, clear and proactive communication, and a commitment to ongoing engagement with participants and NCSS training processes.Duties/ResponsibilitiesFacilitation & Instruction (65%)<ul><li>Facilitate assigned training cohorts (e.g., CTG or other NCSS professional development courses) in alignment with established session outlines and learning objectives</li><li>Deliver content in a manner that is engaging, accessible, and grounded in START model principles and Universal Design for Learning (UDL)</li><li>Support participant learning through discussion, reflection, application, and integration of course materials into practice</li><li>Monitor and support participant engagement during and between sessions, including attending weekly intersession meetings throughout training and Professional Development cohorts, as convened by the NCSS Training Coordinator.</li></ul>Planning & Communication (25%)<ul><li>Work under the supervision of the NCSS Training Coordinator to ensure alignment with training expectations, processes, timelines, and instructional standards</li><li>Maintain consistent, proactive communication with the NCSS Training Coordinator regarding availability, scheduling, participant concerns, and any barriers to fulfilling role responsibilities</li><li>Confirm availability for and actively participate in all required preparatory, intersession, and post-course meetings</li><li>Prepare for and contribute meaningfully to planning and debrief meetings, including review of materials, participant progress, and facilitation strategies</li><li>Communicate promptly regarding any anticipated absences, scheduling conflicts, or challenges that may impact course delivery or participation</li></ul>Quality & Fidelity to NCSS Training Standards (10%)<ul><li>Maintain up-to-date knowledge of START model content, training materials, and standards</li><li>Participate in annual course reviews and updates to curricula, materials and tools to ensure alignment with NCSS standards and emerging best practices</li></ul>RequirementsMinimum Acceptable Education & Experience<ul><li>Master’s degree in a related field (e.g., social work, psychology, education, or human services), or a Bachelor’s degree in a related field with at least 4 years of relevant professional experience, or equivalent combination of professional and lived experience related to intellectual/developmental disabilities and mental health, with demonstrated experience in public speaking, facilitation, and/or training delivery</li><li>Demonstrated experience in training, facilitation, and adult learning in virtual environments</li><li>Experience working with people with intellectual and/or developmental disabilities and mental health needs</li></ul> Knowledge, Skills & Abilities:<ul><li>Extensive knowledge about the mental health aspects of IDD using a biopsychosocial-cultural lens</li><li>Strong facilitation and instructional skills with the ability to engage diverse adult learners</li><li>Ability to communicate expectations clearly and uphold equitable participant engagement using a trauma-informed, professional approach</li><li>Knowledge of START model principles and approaches or ability to learn and apply model-aligned approaches</li><li>Strong organizational and time management skills, including the ability to manage course-related timelines and responsibilities</li><li>Ability to maintain fidelity to course and session learning objectives while adapting facilitation approach, examples, and content to reflect the culture, experiences, and expressed needs of the cohort</li><li>Ability to work collaboratively within a structured training program under supervision</li><li>Comfort and agility with virtual learning platforms and instructional technologies</li><li>Understanding and application of basic accessibility best practices and Universal Design for Learning (UDL) or the ability to learn and apply accessibility and UDL best practices</li></ul>Preferred Qualifications:<ul><li>Prior experience with NCSS training or professional development programs</li><li>Experience facilitating cohort-based or multi-session training programs</li><li>Experience in coaching, mentoring, or workforce development, with the ability to apply evidence-informed approaches flexibly based on participant and cohort needs</li></ul>Compensation Pay Range: $50/hourPlease be advised that this position is supported by external sponsor funding. As such, continued employment in this role is contingent upon the availability of those external funds. If, for any reason, the sponsor funding is reduced or discontinued, employment may be subject to modification or termination in accordance with applicable policies and procedures. The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.EEO StatementThe University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.usnh.edu%2Fhuman-resources%2Fusnh-employee-benefits&data=05%7C02%7CMaryEllen.Reisch%40usnh.edu%7C6887db12a3ff49bcb54608de164ea56f%7Cd6241893512d46dc8d2bbe47e25f5666%7C0%7C0%7C638972724237289067%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=5Z%2F4deRSzJ9q47qEmiWwu7kezH0W%2F7HB3g1fsIsQZGI%3D&reserved=0" target="_blank" rel="noopener noreferrer">USNH Employee Benefits | Human Resources</a>Location:DurhamSalary Grade:Adjunct Hourly Staff 00

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...